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Information

Products: 79
Categories: 22
Prices: US Dollars

Customer Service

 

Our Services Documentation
  • 24 hour emergency service
  • Time and labor involved with trial fittings and product sampling
  • Labor for warranty repair of defective products
  • Pick-up and delivery of product
  • In home service
  • Free education talks to local groups on proper footwear & medical accesories
  • Time and travel to secure proper documentation for patient
  • Billing of primary or secondary payer sources
  • Rework of denied claims
  • User compliance reports
  • Accepting assignment (accepting full payment at the “maximum allowable charge” rate)
Patient Evalutations
Ponsi Shoes Customer Service
  • Evaluation of client for specialized products
  • Evaluation of client's home for wheelchair accessibility
  • Evaluation of client's workplace for wheelchair accessibility
  • Evaluation of client's feasibility for wheelchair transport
  • Follow-up with physicians (progress and compliance)

Medical Equipment
  • Monitoring use of product
  • Product and technology training for physicians and therapists
  • Cleaning of equipment
  • Loaner products while client's product is in for service
  • Labor to build, assemble, test sophisticated mobility equipment
  • Providing equipment in special cases prior to being able to bill for them

 

 

 

 

 

 

 

 

 

 

 




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